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Application Performance Monitoring (APM)
In large, complex and highly dynamic environments, some customers elect to have
RedSky assume the administration and management of their E911 system.
Customers that have dozens of PBXs spread out through multiple regions of the USA with tens
of thousands of phones, may prefer the security and cost model of using RedSky as
the E911 administrator.
With Application Performance Monitoring (APM), RedSky personnel monitor your E911
system on a daily basis, verifying the complete uptime and accuracy of your system.
RedSky has developed a 25-point check list of the daily, weekly and monthly monitoring
and maintenance that we affect on your behalf.
APM is sold as a monthly service with a minimum 6-month commitment. You can receive
a quotation for APM by speaking with a RedSky services representative at the Customer
Support Center by dialing (866) RST-2435 or by requesting a RedSky representative
contact you at support@redskytech.com.
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