RedSky E911 Solutions The Leader in E911 Solutions
E911 Knowledge Base
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RedSky E911 Knowledge Base

As the leader in E911 location information management, RedSky offers a growing list of white papers, case studies and related materials to help organizations better understand the importance of providing E911 protection and the issues associated with implementing E911 solutions.


E911 White Papers

Assessing E911 Liability Risk
This comprehensive overview of the legal liability that enterprises may face also includes a baseline explanation of E911 as a technology.
E911 Solutions for Branch Offices: Providing E911 protection to branch offices while gaining the benefits of IP Telephony (PDF)
This white paper discusses the architectural options that solve the problem of 911 calling at remote branch offices on the enterprise IP telephony network.
A Closer Look at Enhanced 911 (PDF)
Whether you are a public or private organization, E911 is a critical security and corporate liability issue that must be properly addressed. This white paper evaluates the entire process including: why it is imperative for organizations to implement a solution, what the experts are saying, what others are doing, and the solutions available.
Using E911 to Meet Military Base Security Objectives (PDF by request)
This white paper discusses the role of automated E911 solutions as part of integrated on-base and off-base emergency response systems and outlines key planning and implementation issues.
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E911 Risk Assessment and Readiness

Online E911 Risk Assessment Tool
A comprehensive risk assessment tool for an enterprise to understand the liability risks your specific corporation faces based on current configurations and locations as well as other key factors. The risk assessment is based on industry knowledge from the leaders in E911 location information management. Upon completion you have the option to obtain an E911 Readiness Plan for your corporation from a knowledgeable RedSky Professional.
Location Information Services Architecture (LISA) Solution Brief (PDF by request)
This solution breif discusses LISA, the latest RedSky E911 platform for Service Providers. LISA provides complete E911 services for all Service Provider VoIP offerings targeted to Enterprise, SMB and consumer customers. LISA supports provisioning, IP softphone mobility and national 911 call routing.
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E911 Case Studies

Virginia Commonwealth University (PDF)
RedSky's E911 Manager with Network Discovery integrates with VCU's new Avaya IP Telephony system to automatically track the location of all types of phones, update the proper databases and notify designated public safety officials, saving time and money and maximizing administrative resources.
Allina Hospitals & Clinics (PDF)
Allina selected RedSky's E911 Manager and Emergency On-site Notification because of its certified integration with the Avaya Communication Manager and its ability to automatically track and update location information as users move around on the network.
Buckley AFB (PDF)
RedSky's E911 Manager is key part of emergency preparedness at one of the nation's largest Air Force bases.
Government (PDF)
A growing number of federal, state and local government entities have recognized the opportunity to add this functionality to their phone system and are now using RedSky's E911 Manager to help protect their people and facilities.
Bandag Corporation (PDF)
Bandag is using RedSky's E911 Manager to improve emergency response on their eight-building corporate campus.
Safeco (PDF)
Safeco relies on RedSky's E911 Manager to provide E911 protection to thousands of employees and visitors at their sprawling Redmond, Washington campus and measures ROI benefits in terms of dollars saved and improved emergency response.
Public Facilities (PDF)
Implementing RedSky's E911 Manager at Chicago's McCormick Place convention center and Navy Pier was "a no-brainer, and relatively inexpensive method to protect ourselves (against possible liability), and potentially save lives," according to the project manager.
Cook County (PDF)
Cook County, Illinois turned to RedSky to help them create one of the most advanced enhanced 911 (E-911) crisis response solutions available. In doing so, they also complied with the State of Illinois'Emergency Telephone System Act.
Beach Park School District (PDF)
RedSky's E911 Manager met the criteria established by this school district to serve as an important component of their crisis response "safety net".
Palm Beach Schools (PDF)
When the Palm Beach County (Florida) School District set out on a multi-year migration to a new IP-based communications system, they wanted Enhanced 911 location information available for every phone and the ability to instantly notify administrators when an emergency call was placed. E911 Manager with EON Emergency On-site Notification "really impressed."
Farmers Insurance Group (PDF)
When the time came to improve employee protection and comply with state E911 laws, Farmers selected RedSky's E911 Manager for its comprehensive product and customer support and the ongoing value of its fully automated, self-monitoring solution.
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RedSky E911 Datasheets

E911 Manager Overview (PDF)
E911 Manager integrates with the enterprise communications network to automatically manage location information for workers using traditional phones and, now, IP phones that can move from place to place.
Broadcast Alert Notifications Services (PDF)
RedSky's newest service offering makes it possible for emergency and security personnel to quickly reach large groups of people with emergency and other alert messages .
Softphone Location Determination Application (PDF)
RedSky's Softphone Location Determination Application (SLDA) solves the challenge that mobility creates when establishing an exact location of a softphone user that dials 911.
Network Discovery (PDF)
RedSky's Network Discovery feature uses a real-time read/write interface to identify the location of an IP phone the moment it registers on the network.
Location Information Services (LIS) (PDF)
RedSky's Location Information Services enable local 911 calling for home offices, remote offices and nomadic IP phone users. Read about how Network Discovery and our new Softphone Location Determination Application work to automatically capture users' locations on the network.
Emergency On-site Notification (PDF)
EON is an optional feature for E911 Manager that provides real-time alerts to on-site security at the moment a 911 call is made.
Location Information Server for Service Providers (PDF)
Providing 911 protection for VoIP residential and business customers is an important issue for service providers,government regulators and VoIP customers. RedSky provides the Location Information Server (LIS), a critical part of a total E911 solution for VoIP customers.
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