The E911 Watch Blog

As the primary method of personal communications shifts away from landlines at home to multiple cell phones in every residence, the way we communicate is changing too. A lot of us prefer to exchange text messages instead of talking. It allows us to multi-task; we can have several conversations...

A report released on Tuesday, March 25, by consultants contracted by the Los Angeles Board of Airport Commissioners, detailed the profound disarray in the emergency response to the LAX Nov. 1 shooting that left one Transportation Security Administration officer dead and several other people...

I recently had the opportunity to speak to the Texas Commission on State Emergency Communications about the incident which spurred “Kari's Law.” As many of you are aware, a nine-year-old girl tried to dial 9-1-1 from a hotel room in which her mother was being stabbed, but was unable to do so...

As we ring in the new year of 2014, the country still lacks a federal law mandating obligations and compliance for operators of multiline telephone systems (MLTS) and access to 911 services for those who live and work “behind” these systems. However, there are 18 states in the U.S. that have...

Customer service is the face of every industry and every business. You always remember that last interaction, good or bad. As I continue to hear about how business needs to pay more attention to these interactions, I wanted to share three memorable experiences from the past 24 hours that display...

Enhanced 911 compliancy is especially important for schools with multiple classrooms and especially with multiple buildings.

In recent months, law enforcement officers in the state of Vermont have tested 308 of states's 317 schools and the findings were concerning. The tests found that 93...

Seventeen states currently have E911 legislation requiring enterprises over a certain size, occupying multiple floors of a building or those purchasing a new PBX to implement E911 to protect their employees and visitors. Several additional states are considering their own version of legislation...

Jerry Eisner, ENP
Group Director - Public Safety

We recently discovered the posting below on a Republic Wireless online community. We want to share it because questions like this are extremely common, and many parents may not be aware that their child’s street address may not be enough to locate them, should they call 9-1-1 from a dorm.

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Jerry Eisner, ENP
Group Director of Public Safety
RedSky Technologies, Inc.

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