Migrating to VoIP? Here's Your Guide to E911 in Today's RFPs
Purchasing a new communications system? Contemplating an upgrade to incorporate the advanced functionality that IP telephony offers? Don't issue an RFP without considering the important question of how you're going to manage E911 location information and route 911 calls.
1. Educate yourself on the existing and future risk posed to your organization from a regulatory and liability standpoint.
2. Understand the requirements that must be addressed to effectively implement and manage a complete E911 system. There are solid options available based on the switch platform and the level of mobility you plan to provide employees, but some key considerations must be considered.
For example:
- Distributed organizations with remote offices require specific equipment and facilities planning to ensure that proper switch configuration, call routing capabilities and location identification are in place.
- Organizations implementing IP phones face decision points regarding the level of freedom and mobility allowed to end-users and require proper switch configuration to ensure accurate 911 call routing and location identification as people move their phones.
- Organizations with workers operating outside the enterprise - nomadic IP soft-phone users and people who work from home - require additional configuration and planning to accommodate 911 calling from outside the enterprise.
RedSky is partnering with Intrado, another 911 industry leader, to provide V9-1-1 mobility services along with E911 Manager to enable the delivery of 911 calls from remote and nomadic IP voice clients to the proper Public Safety Answering Point (PSAP).
3. Get a copy of RedSky's "Guide to E911 in Today's RFPs."
We have developed this comprehensive guide to help you understand the requirements of a complete E911 solution and evaluate the capabilities of the switch platform. It's filled with questions, answers and points to look for pulled directly from actual RFPs. This comprehensive resource is available at no cost to help you understand the issues and define requirements for your new or upgraded system.
