“Many corporate phone managers are unaware of (this),” wrote Tim Green, the article’s author.

Today, the FCC’s E911 mandates only apply to Service Providers. However, as public awareness of 911 service challenges posed by IP telephony continue to rise, enterprises are likely to come under increased scrutiny regarding their plans to meet these challenges.

The good news is that RedSky’s E911 Manager, a proven solution that tracks and manages location information for traditional and IP end-points operating within the enterprise, is being expanded to now deliver these same valuable services and local 911 call routing for remote and nomadic IP phones.

RedSky is partnering with Intrado, another 911 industry leader, to provide V9-1-1 mobility services along with E911 Manager to enable the delivery of 911 calls from remote and nomadic IP voice clients to the proper Public Safety Answering Point (PSAP).

“In keeping pace with advancements of VoIP and SIP, RedSky is evolving into a Location Information Service (LIS),” said Tony Maier, CEO of RedSky. “By leveraging our expertise in providing E911 solutions for traditional and IP end-points inside the enterprise we can also provide a solution that tracks users outside the enterprise. Working with Intrado, we have added another critical element to deliver the 911 protection that enterprise customers expect.

While E911 Manager solves the problem of automatically identifying the location of a caller, Intrado’s V9-1-1 for Enterprise solution addresses the challenge of routing 911 calls. The combined solution will be a powerful tool for enterprises to support their entire spectrum of users including traditional end-points, IP voice clients operating within the enterprise network and now remote and nomadic IP voice clients operating outside the enterprise.