Whether on network phones, remote VOIP or mobile devices, knowing the location of 9-1-1 callers on your network or campus is our first job.
New Legislation Leaves Retail Business Vulnerable
When Vermont enacted new E911 legislation, it left many retail businesses vulnerable to being out of compliance. America’s longest running fly fishing business was no exception. They needed to implement a dynamic E911 solution that would both protect their 1,700 employees across 90 locations throughout the US, and remain compliant with Vermont’s newly adopted 9-1-1 statutes. Their solution would need to cover 3,000 endpoints, a mix of both on-premise and cloud-based devices. They also needed a solution that could seamlessly integrate with their Cisco UCM environment, and Jabber clients alike. With legislation looming, this business wanted a solution which could be implemented efficiently and quickly.
Current global trends indicate an increasing number of employees are foregoing the traditional office experience. The percentage of both telecommuters and fully remote workers is on the rise. One Forbes article mentions that, “Remote work is no longer a privilege. It’s become the standard operating mode for at least 50% of the U.S. population”. In the wake of this shift, how can your company best prepare for the benefits and risks of mobilization?
Countdown to Federal E911 Legislation…
Are you prepared for when the new federal E911 legislation goes into effect this September? We will be discussing a different state every Thursday, so you can get the most up-to-date E911 information about your state’s requirements, what this means for you, and what you can do to become compliant. This week we are highlighting the state where "Fresh Air and Fond Memories are Served Daily", Colorado.
Out of Compliance and Out of Date Communication
The world’s largest airline, based out of Fort Worth, Texas, needed an increasingly dynamic E911 solution that could serve 50,000 endpoints across the 37 states out of which they operate. Because the airline’s network spans across the entire nation, they needed a cohesive solution that would properly route all 9-1-1 calls regardless of location, as well as keep the company in compliance with each state’s E911 legislation. Additionally, the airline was in need of a sophisticated notification system that could alert corporate security of all 9-1-1 calls placed out of their headquarters, or any airport hub. The airline was going through a major migration from Nortel, including multiple call servers, to a Cisco Unified Communications Manager. This migration proved to be the perfect time to address their lacking E911 coverage, and seek an updated and cloud-based solution.
Countdown to Federal E911 Legislation…
Are you prepared for when the new federal E911 legislation goes into effect this September? We will be discussing a different state every Thursday, so you can get the most up-to-date E911 information about your state’s requirements, what this means for you, and what you can do to become compliant. This week we are highlighting the State of Independence.
We are decompressing after the past week at Cisco Live, and reflecting on all the incredible sessions we were both a part of, and had the opportunity to see. One such session was a presentation by Dan Keller, Engineer of Technical Marketing at Cisco, on Advanced Emergency Call Routing Solutions in Cisco’s Unified Communications Manager.
Our E911 Services
Routing calls to the appropriate PSAP is essential, regardless of device or network complexity. Learn about how we’ll route your 9-1-1 calls.
You need to know when a 9-1-1 call happens in your facilities, or on campus. Find out about our breakthrough solutions to protect everyone in your network.
E911 Quick Start
Getting started with E911? In just a few minutes, get a free report that lets you know what you’ll need to get up and running based on your network and E911 requirements.Get Started Now