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Countdown To Federal E911 Legislation: Arkansas

The FCC adopted a Report and Order on August 1, 2019. These regulations, which provide rules for Kari’s Law and RAY BAUM’s Act, may be more stringent than your current state E911 legislation. However, if your state’s regulations are in fact more stringent than federal legislation, the state law then takes precedence. In essence, always aim to comply with the more stringent regulations. 

 

The new FCC regulations are MORE STRINGENT than the current Arkansas state law, which we discuss below.

 

Countdown to Federal E911 Legislation…

Are you prepared for when the new federal E911 legislation goes into effect? We will be discussing a different state every Thursday, so you can get the most up-to-date E911 information about your state’s requirements, what this means for you, and what you can do to become compliant. This week we are highlighting The Natural State, Arkansas. 

 

Arkansas currently requires...

In Arkansas, Enterprise Communications Server operators must deliver to the PSAP the phone number and street address of any telephone used to place a 911 call. Ark. Code Ann. 12-10-303 (1997). 

 

All states now require…

On August 1, 2019, the FCC adopted a Report and Order detailing rules for Kari’s Law and RAY BAUM’s Act. It is clear that there will be requirements for automatically providing “dispatchable location” for 9-1-1 calls from MLTS devices. Additionally, all phones must be able to directly dial 9-1-1 without any additional digit, prefix, or trunk-access code beforehand, such as ‘9’. Furthermore, capable MLTS devices from which 9-1-1 is dialed must provide a notification to a central location at the facility where the system is installed alerting another person or organization to the existence of an emergency call. 

 

What this means for you and your business...

If you are a business in Arkansas, and someone calls 9-1-1 from a phone within your private enterprise, there already exist regulations about providing critical information about that call. However, the FCC regulations strengthen these rules, and will further outline liabilities in terms of providing “dispatchable location” for any 9-1-1 call coming from any MLTS. As businesses trend toward mobility, a solution that tracks soft-phone locations and routes remote calls becomes even more imperative. RedSky Technologies does exactly this for your company, so you can continue to expand your business without boundaries while complying with state, and now federal, legislation. 

 

We cover…

RedSky works with some of the largest companies in the world, equipping them with technology to confidently grow into the future. We protect some of the largest organizations in the country. The largest insurance companies, banks, governments at local, state, and federal levels, school districts and universities, medical centers, and even airlines all trust RedSky to provide them with comprehensive E911 protection. These companies work with us because we allow them to focus on running and growing their unique organizations, while we focus on building and providing the best E9-1-1 solutions.

 

Are you prepared for E911? Ask your Director of IT / HR about what your plans are for this legislation, and emergency preparedness.