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E911 Solutions for Finance Enterprise

Problem: 9-1-1 Calls Routed to Wrong Location 

One of the oldest and largest locally managed bank and trust companies in the US is a growing institution with upwards of 60 locations that span across multiple states.  

 

When one of their branches called 911, responders arrived at the headquarters rather than the branch with the emergency.  All businesses with a centralized PBX face this problem. No one thinks this seemingly benign system can cause unforeseen impediments when getting help in an emergency. 

 

It is a terrifying proposition to be asked to wait when an emergency situation demands immediacy. The company needed to secure this point of exposure in a way that would comply with state and recently adopted federal legislation, as well as operate within their budget. 

 

Solution: E911 Anywhere® Cloud Based Routing for their Budget

We worked with the company and their security provider to build a completely custom solution for their unique enterprise.  It took a few times going back to the drawing board to fit exactly what the company needed within their proposed budget. But, we saw the solution through, and implemented E911 Anywhere® across all the company’s locations.  

 

E911 Anywhere® is our cloud-based North American E911 routing solution.  With E911 Anywhere®, all 911 calls are routed to the appropriate emergency response dispatchers, and notifications are sent to onsite security and administrators with detailed call location information.   This application is feature rich: offering solutions for 911 call notification and an optional module for softphones. E911 Anywhere® is PBX/call server agnostic.

 

Our solution keeps the company compliant with all legislation, also future-proofing their company against virtually any E911 legislation to come. Additionally, RedSky is JITC certified, which means we’ve been tested and certified for use by the Department of Defense.  Our solutions are deployed in some of the most secure facilities in the US.  

 

We empower every employee to mobilize with the assurance that every 911 call will reach the nearest dispatcher, and provide them with accurate location information.  We worked with the company to create the solution they needed at a price that was comfortable for them.

 

Outcome: Reliable and Automatic 911 Routing

Our technology allows the company to continue growing and mobilizing while ensuring the continued safety of their workforce. Banks are among the most vulnerable targets for emergency situations, however this company doesn’t need to worry about their safety, or whether they comply with complex legislation.  We take care of that for them. 

 

We go above and beyond to meet our customer’s needs, to ensure they are not exposed to gaps in emergency preparedness. Securing your workforce, on your terms, within your budget. That is “E911 Made Easy.”

 

 

If you have questions about E911, proper call routing, and notifications for your expanding enterprise contact us here.