We’ve been speaking a lot about the move towards collaborative communications this year, and it is clear Avaya’s newest offering is no exception. We are at Avaya Engage this week, and we’re hearing lots of discussion around the benefits of migrating to the cloud and how communication systems can encourage a highly collaborative environment. Avaya’s newest Cloud Office UCaaS solution offers cloud services, as well as collaborative capabilities.

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So You Want to Collaborate?

Sounds Easy. You pick up your phone or send an email. Well, it’s not so simple anymore.

Unified and collaborative communications mean multiple methods of communications, using collaborative platforms like Webex Calling and Microsoft Teams. Many organizations are transitioning to one of these platforms, but may have multiple platforms in place.

However, recently the FCC signed a Report and Order mandating Enhanced 911 (E911) for all devices in all types of enterprises. The FCC requires every organization to provide a “dispatchable location” for every device, fixed or mobile...

On August 1, 2019, the FCC adopted an official Report and Order, which affects all enterprises nationwide. The FCC was adamant that no exceptions be made for small businesses, non-profits, government agencies, or health facilities. Everyone will be required to follow these new requirements. We are still waiting for the Order to be published in the Federal Register, which will determine exact deadlines. However, we do know the Report and Order provides rules for both Kari’s Law and the Ray Baum Act. These rules will...

2020 is going to be the year where mobility is privileged above all else. The space of the traditional enterprise is shifting, and flexible work practices are expanding the boundaries of what we once thought of as “the office”. The shift toward the office being virtually anywhere calls for more collaborative communication systems, ones that utilize the cloud to connect employees across any distance. There are countless benefits to uniting your employees via cloud-based UC environments, however, this migration can become...

Location Determination Difficulties

This vacation company faced a major problem due to only one civic address being associated with their Hawaii location. When a 9-1-1 call was placed from their resort, it was difficult to determine where exactly the call had originated from. The resort is located on a large campus, covering many acres of land, and they needed a solution that could determine a more precise location of a 9-1-1 call, properly...

Severed Service Exposes Gap in Emergency Preparedness

When Northeast Wisconsin Technical College found themselves without E911, they knew they needed to find another solution. This gap in coverage came after their previous service was dropped, and the provider became unresponsive. NWTC was frustrated, and the lack of a reliable E911 solution made...

New year. New budget. New communication system? If you are planning any changes to your communications system this upcoming year, chances are the vast majority of your migration will occur after Feb 16, 2020.

February 16, 2020 is the trigger date for compliance with Kari’s Law. We’ve been discussing these regulatory changes for the past few months. However, in case you are unaware, Kari’s Law will require your communication system to...

Starting a new year can be daunting. All those projects waiting to be started. How to fit them all in, how to budget appropriately?

One project for 2020 is now mandatory – E911. The FCC has mandated that all devices in an organization, whether fixed or mobile, need to provide a “dispatchable location” for when someone dials 9-1-1. Additionally, notifications need to be sent to your security or persons responsible for emergencies.

We make compliance easy. How you wonder? First, we make it easy to determine which E911 solutions you need for your organization. Fill out our...

Problem: Need to Maintain E911 through System Migration

This company is one of the largest and most well-known insurance providers in the world and employs over 18,000 people with more than 100 offices throughout the USA. The main headquarters spreads across a long campus-type environment. Over 30,000 phones are currently protected with E911 solutions from RedSky. As the company began moving toward a fully IP environment, they explored...

RedSky Makes E911 Easy...

At RedSky, we believe E911 is vital to the modern workspace, and now new FCC regulations support this belief. Complying with Kari’s Law and RAY BAUM’s Act is right around the corner. So, when your company is faced with E911 no longer being an if , but a when , we’re here to guide you through the process.

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