We’ve been speaking a lot about the move towards collaborative communications this year, and it is clear Avaya’s newest offering is no exception.  We are at Avaya Engage this week, and we’re hearing lots of discussion around the benefits of migrating to the cloud and how communication systems can encourage a highly collabo

So You Want to Collaborate?

Sounds Easy. You pick up your phone or send an email. Well, it’s not so simple anymore.

Unified and collaborative communications mean multiple methods of communications, using collaborative platforms like Webex Calling and Microsoft Teams. Many organizations are transitioning to one of these platforms, but may have multiple platforms in place.

On August 1, 2019, the FCC adopted an official Report and Order, which affects all enterprises nat

2020 is going to be the year where mobility is privileged above all else.  The space of the traditional enterprise is shifting, and flexible work practices are expanding the boundaries of what we once thought of as “the office”.  The shift toward the office being virtually anywhere calls for more collaborative communicatio

Location Determination Difficulties

 

Severed Service Exposes Gap in Emergency Preparedness

New year. New budget. New communication system? If you are planning any changes to your communications system this upcoming year, chances are the vast majority of your migration will occur after Feb 16, 2020.  

 

Starting a new year can be daunting. All those projects waiting to be started. How to fit them all in, how to budget appropriately?

One project for 2020 is now mandatory – E911. The FCC has mandated that all devices in an organization, whether fixed or mobile, need to provide a “dispatchable location” for when someone dials 9-1-1. Additionally, notifications need to be sent to your security or persons responsible for emergencies.

Problem: Need to Maintain E911 through System Migration 

RedSky Makes E911 Easy...