Today, we released the latest version of our flagship product E911 Manager®️, and our routing solution E911 Anywhere®️. This 6.11.3 release, provides security updates, resolves specified defects, as well as allows for integration with latest iOS and Android devices. We’ve improved functionality of these solutions in order to best serve our new and existing mobile customers, and address the issues reported by our current customers.

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More and more businesses are migrating to a cloud-based communications system, enabling their workforce to connect from anywhere. Decentralizing operations has the benefit of reducing cost in office space, allowing employees more flexibility, and allowing anytime/anywhere company-wide collaboration. However, when we disperse our operations, we must choose technology that keeps up with the increased mobility of our workers. We cannot rely on solutions that worked for our old office spaces, including the traditional ways...

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If you are not aware already, the FCC adopted a Report and Order on August 1, 2019 that affects all businesses nationwide. The Report and Order specifies rules for both Kari’s Law and...

We’ve been reviewing the new FCC Report and Order quite a bit, and the most pressing mandates seem to pertain to Kari’s Law. Luckily, it is not so difficult for your company to comply with these newly outlined requirements. In fact, we are here to make compliance as easy as possible for your enterprise. Below, we will explain Kari’s Law and the actions you need to take to fulfill the FCC’s Order.

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The Mission

The goals Kari’s Law seeks to accomplish are both...

E911, or Enhanced 9-1-1, was developed in order to more accurately locate a person who has dialed 9-1-1. Relying on a person in an emergency to articulate their exact location can oftentimes lead to delays in response times or incorrect dispatching. Furthermore, the address associated with many company phones defaults to the billing telephone number location, rather than the address where the phone is physically located. If this is the case, emergency calls are routed to a dispatcher nearest to the billing telephone...

Last week in Chicago, a man who was experiencing a stroke was left to endure unnecessary delays in receiving help due to a lack of automatic location information. The man was on a business trip, and staying in a hotel room when he began experiencing symptoms. He dialed 9-1-1 right away, yet because he could not immediately provide his exact location, dispatchers were unable to send emergency response. Finally, after critical minutes, the man was able to look up his own location via his smartphone, then call 9-1-1 back...

A recent article in Campus Security & Life Safety Magazine began with, “ In an age where school shootings are becoming commonplace”. Combine school shootings with injuries, illness, fights, drugs and alcohol and more, it’s not surprising that today’s on campus security manages a wide array of incidents to which they need to respond immediately.

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The FCC has recently adopted Kari’s Law, requiring enterprise communication systems to be able to directly dial 9-1-1 as well as provide notification of any emergency call. Although we are awaiting its official publication in the Federal Register, the rapidly approaching compliance date will remain fixed. By February 16, 2020, any “new” system must comply with this legislation. “New” systems have been defined to include any existing systems that have received a system upgrade or smaller software update....

Problem: Need to Maintain E911 through System Migration

This company is one of the largest and most well-known insurance providers in the world and employs over 18,000 people with more than 100 offices throughout the USA. The main headquarters, located in Connecticut, spreads across a long campus-type environment. Over 30,000 phones are currently protected with E911 solutions from RedSky. As the company began moving toward a fully IP...

Soon, every enterprise is going to be required to comply with newly adopted legislation including Kari’s Law and Section 506 of RAY BAUM’s Act. These will require enterprises to implement an E911 solution that allows communication systems to directly dial 9-1-1, provide a notification of the 911 call to appropriate security personnel, and automatically send the “dispatchable location” of the caller to the Public Safety Answering Point (PSAP). It can be easy to overlook some necessary components of these mandates,...