The Great E911 Debate Highlights RedSky Technologies' Role in Catering to the Large Enterprise
The implementation of a national 9-1-1 emergency calling system helped to bring life-saving help to individuals regardless of their location. With advancements in technologies today, including the use of smartphones, cell phones and even Skype, it has become increasingly difficult to pinpoint caller location with a simple 9-1-1 call. Even the individual calling from a multi-building location can be difficult to find when the address doesn’t exactly match the phone number.
This challenge has created a demand for Enhanced 9-1-1, or E911. At the recent IAUG Eastern Connect in Newport, RI, “The Great E911 Debate” took place. Hosted by Mark Fletcher, product manager for Emergency Services for Avaya, the debate provided an opportunity to bring together major E911 solutions providers to discuss the key issues associated with the implementation of E911 in the enterprise. “I’m very pleased with the content that was delivered by this panel of experts. Each individual brought to the table a slightly different view of E911 that will allow customers to investigate further what particular option is right from their company,” said Fletcher. “From the discussions around the questions that were presented, it was clear that customer education is key to any E911 solution remediation effort.”
E911 provider, RedSky Technologies was on hand for the debate and demonstrated its position as the only E911 provider offering a true end-to-end solution to cater to the needs of the large enterprise. RedSky offerings meet the needs of large universities, the military and government, to name a few, that manage on-site public safety answering points (PSAP).
According to Jerry Eisner, ENP, RedSky's group director of Public Safety, the company’s end-to-end solution approach enables the migration into Next Generation 9-1-1, without waiting for new hardware or technical developments. Eisner stressed that when NG9-1-1 is available, the RedSky-supported enterprise will need only to add an IP path to the ESInet, without adding hardware or upgrading the network.