Whether on network phones, remote VOIP or mobile devices, knowing the location of 9-1-1 callers on your network or campus is our first job.
John Oliver recently covered the myriad of problems the emergency response community faces. Although we are excited to see 911 getting coverage in the headlines, we couldn't help but feel we should address some of the points made in the video. Our very own Jerry Eisner, Director of Public Safety took John to task and outlined how to get our industry back on track:
In the emergency response world, there has been disappointing news lately; the lack of accurate location data associated with cell calls, the lack of funding from state and local authorities to upgrade networks, and shift from land-lines to cellular and other communication methods which upends the whole financial model on which emergency response exists.
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