E911 Applications in a Virtual Environment

Nov 11, 2011

By Nick Maier | Senior Vice President

Enterprises are rapidly adopting virtualization strategies for their datacenters and we are often asked these days if E911 applications can run successfully in these environments.

Virtualization allows enterprises to maximize the efficiency of their datacenter by spreading applications and their associated workload across all multiple servers, rather than having each application with a dedicated server. With virtualization, server efficiency increases and the overall number of servers is dramatically reduced saving both capital and operating expense costs.

In response to this trend, voice platform providers including Avaya and Cisco have adopted a virtual strategy for their Unified Communications platforms allowing multiple applications to run on or across multiple servers for scalability, redundancy and performance. The next logical question for workplace safety-focused organizations is, ‘Can an E911 application work in a virtualized environment?’

A virtualized E911 application can live very well within this environment, providing phone location tracking across multiple call servers and connecting to NENA i2 cloud-based applications for national 9-1-1 call routing. Here are three things to consider when evaluating the merits of running an E911 application in your virtual environment:

  1. Has the E911 application been built with virtualization in mind? It can be difficult to adapt legacy enterprise application to run in a virtual environment.
  2. Review the application’s virtualization spec sheet to determine the amount of CPU, virtual memory and storage the application requires.
  3. Review the redundancy and scalability strategy for the E911 application in the virtual environment. Like any other mission critical application, you’ll want to plan for uninterrupted operations.

Virtualization is a great story and delivers real bottom-line results. That’s why enterprises are moving their voice platforms and their associated voice applications into virtualized datacenters. The good news? By applying the same planning discipline you employ with your other enterprise applications, your E911 solution can run efficiently in a virtual environment to protect your employees and visitors.

Next Steps