RedSky Offers Next Gen 9-1-1 Dynamic Routing Service with RedSky Horizon® Prime

Oct 20, 2016

The first cloud-based NextGen 9-1-1 product which delivers dynamic routing to any Public Safety Answering Point in the United States

CHICAGO -- RedSky Technologies, Inc., the leading provider of E911 and NG911 solutions announced today the launch of RedSky Horizon® Prime, the first NextGen cloud-based enterprise solution that uses RedSky’s Dynamic Routing Service to route a 9-1-1 call to the proper emergency responders based on the geographic boundaries of the caller’s location. RedSky Horizon® Prime has been developed specifically for higher education, military, and specialized industrial entities that have first responders within their physical boundaries but do not act as the primary 9-1-1 PSAP for Enterprise 9-1-1 calls.

RedSky Horizon® Prime allows the end customer to draw geographical boundaries around their areas of responsibility and specify the destination for the call if it emanates from inside or outside the boundary. This allows very specific response profiles to be set and eliminates emergency call hand-offs that can be costly in terms of time or human error.

“We identified a gap in capabilities within the legacy 9-1-1 system that Next Generation 9-1-1 could solve. We used our expertise and available technologies to create a secure cloud based offering to meet the demand of our customers,” said Jerry Eisner, ENP, Vice President, Public Safety at RedSky Technologies, Inc. RedSky Horizon® Prime allows 9-1-1 calls served by an Enterprise based call server or Unified Communications platform to route and deliver 9-1-1 calls where they will be answered and dispatched without the need to triage and transfer the call, all based on the user’s device location.”

RedSky Horizon® Prime is powered by a highly scalable architecture that combines multiple levels of system redundancy with Tier One infrastructure providers. For more information about RedSky Horizon® Prime visit

About RedSky
RedSky is the leading provider of on-premise and cloud-based E911 solutions with more customers, more technology, and more experience than any other provider. More than a million workers, students, guests and visitors rely on RedSky for E911 protection. RedSky leverages legacy standards as well as National Emergency Number Association (NENA) i3 standards for Next Generation 9-1-1 (NG9-1-1) to help organizations provide effective 9-1-1 emergency response, comply with state E911 regulations and meet business requirements for safety, risk management and efficiency. For more information, visit

Next Steps