RedSky Technologies supports Microsoft Lync® with next generation 9-1-1 protocol in E911 Anywhere® cloud service

Mar 07, 2014

Latest release provides true implementation of NENA i3 NG9-1-1 standards for enterprise 9-1-1 calls

CHICAGO -- RedSky Technologies, Inc., the leading provider of automated E9-1-1 solutions, today announced that Version 6.3.5 of its E911 Anywhere® cloud service supports the i3 implementation by Microsoft Lync®. Microsoft Lync® is the first voice platform to adopt the i3 NG9-1-1 standard whereby the Lync® softphone client requests and holds its location as an object (PIDF-LO). Lync voice clients are now “location aware” and in an emergency they can send out their location object in the SIP signaling stream.  “LocationAwareness” is one of the revolutionary aspects of the i3 NG9-1-1 standard. For the first time in a 9-1-1 call, the voice client is sending its location at the same time as the voice call.

RedSky has updated its national 9-1-1 call routing service, E911 Anywhere®,to accept the PIDF-LO location object and route the call based on the location of the caller at the time of the call. The E911 Anywhere® service connects to over 6000 Public Safety Answering Points in the USA and in Canada, providing a cost-effective, centralized, cloud service approach for distributed enterprises.

“The Lync® adoption of i3 NG9-1-1 standards is providing a strong boost to NG9-1-1 in the enterprise market,” said Nicholas Maier, RedSky’s SVP of Marketing and Channels. “Our goal is to keep our cloud services aligned with NG9-1-1 so we can deliver all the benefits of NG9-1-1 to our enterprise customers.”

Version 6.3.5 of E911 Anywhere® is generally available now. 

For more information on Version 6.3.5 for E911 Manager® and E911 Anywhere®, please contact RedSky at 877-REDSKY-1 (877-733-7591) or by email at

About RedSky
RedSky is the leading provider of automated E9-1-1 solutions with more customers, more technology, and more experience than any other provider. More than a million workers, students, guests and visitors rely on RedSky for E9-1-1 protection. RedSky delivers a full suite of on-premise and cloud-based software solutions and services for virtually any telephony platform to help organizations of all types capture, manage and deliver the detailed location information necessary to provide effective 9-1-1 emergency response, comply with state E9-1-1 regulations and meet business requirements for safety, risk management and efficiency. Headquartered in Chicago, IL, RedSky has partnerships with other leaders in enterprise telecommunications and the 9-1-1 industries to help shape 9-1-1 policy, leverage emerging technology, and comply with evolving regulatory requirements. For more information, visit

Contact information:

Nicholas Maier, Senior Vice President
RedSky Technologies, Inc.
(312) 432-4300

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