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While 2020 was already on track to be the year of mobility, no one anticipated just how accurate this would become. Everyone is suddenly remote with no “return date” at the end of the tunnel. Companies have begun to switch mindsets. Temporary collaborative solutions are now being revisited as necessary permanent investments, and as companies settle into this “new normal” questions are beginning to arise. If your company has adopted new collaborative communication tools in order to accommodate a remote workforce, this question should be at the top of your mind: Do our new operations...