An emergency response coordination professional trained to receive, assess, and prioritize emergency requests for assistance, including, but not limited to:
- Determining the location of the emergency being reported
- Determining the appropriate law enforcement, fire, emergency medical, or combination of those emergency services to respond to the emergency
- Coordinating the implementation of that emergency response to the location of the emergency
- Processing requests for assistance from emergency responders.
- Also known as:
- Call Taker