Horizon Mobility® for Microsoft Teams Direct Routing

Horizon Mobility® for Microsoft Teams is compatible with all Teams-enabled Yealink, Poly, AudioCodes, and Creston devices

Route your 911 calls throughout the U.S.
How it works

Horizon Mobility® for Microsoft Teams is a cloud-based 911 solution that works with our softphone client to discover the location of the phone and route the call to the correct PSAP across the United States.



Provision your environment via Microsoft Teams. Microsoft Teams Client performs location discovery and updates your location in real time.

2.User dials 9-1-1 with their Teams client



3.SIP Invite for the 911 call is sent to customer’s on-prem SBC containing PIDF-LO (civic address and/or geo)
4.Server sends 911 call to Horizon Mobility® via SIP including the PIDF-LO
5.Horizon Mobility® receives the 911 call and intelligently determines the most accurate location and routes the 911 call to the appropriate PSAP along with user location


Want to learn more about Horizon Mobility® for Microsoft Teams?


Where to Purchase?

Contact Ken Rosko, Director of Channel