Horizon Mobility® for Webex Calling

Horizon Mobility® for Webex Calling is compatible with the following devices:

Cisco

MPP 68xx 11.1.2

MPP 78xx 11.1.2

MPP 88xx 11.1.2

Yealink

T2x (including T19PE2) v82.0.20

T4xG/P v82.0.20

T4xS v82.0.20

T5xS (not including T56/T58) v82.0.20

Polycom

VVXxxxx 5.7

How it works

RedSky Horizon Mobility® is a commercial implementation of the NENA i3 Next Generation 9-1-1 architecture. The solution is feature-rich, providing 9-1-1 call alert notifications, softphone applications, and dynamic national 9-1-1 call routing.  

1.As the hard phone user moves around the on premise environment, the phone is updating its location by making a HELD request to the RedSky Horizon Mobility® Server and storing its location as a secure token. 
2.As the soft phone user moves around the on premise environment, the MyE911® client is updating its location by making a HELD request to the RedSky Horizon Mobility® Server and storing its location as a secure token. 
3.End user makes 9-1-1 call from their phone as a SIP Invite to the SIP based Call Server.  The SIP Invite includes the location token.
4.Call server directs the SIP Invite to the RedSky Horizon Mobility® cloud.

 

5.RedSky Horizon Mobility® converts the token into a dispatchable location, including civic address, floor, room/zone.
6.Based on civic address, the 9-1-1 call is routed and delivered to the location appropriate PSAP.
7.The dispatchable location information is made available to the receiving PSAP.
8.Text/Email/screen notifications are sent to administration and security personnel.
9Optional conference call is established between the caller, the PSAP, and the security desk which is in a listen only mode.

 

Want to learn more about Horizon Mobility® for Webex Calling?

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Where to Purchase?

Talk to your preferred reseller about purchasing Horizon Mobility® for Webex Calling or contact Jerry Eisner VP of Public Safety or Ken Rosko Director of Channel.

Learn more about Horizon Mobility® integrations

Select Your Platform

Not seeing your platform? Contact us HERE to see if we support it. We are continually enhancing Horizon Mobility to work with the latest cloud platforms to make sure that no matter the organization, everyone has access to E911.